The news: Hulu’s first-ever live broadcast of the Academy Awards was marred by major technical failures, frustrating subscribers who tuned in to watch Hollywood’s biggest night.

The streamer locked out users for over two hours at the start of the event and abruptly cut off the broadcast before the final awards were announced, drawing widespread backlash.

Why it matters: Hulu’s Oscars mishap raises concerns about its reliability for live events at a time when streaming services are pushing deeper into live entertainment.